The highest court in the European Union has ruled that airlines must compensate passengers whose flights are canceled even if disruptions are caused by extraordinary events such as volcanic eruptions. The European court of justice made the ruling after a woman in Ireland sued the budget carrier Ryanair because she was stranded in 2010 when ash clouds from a volcano in Iceland forced the closure of most Europe’s airspace. Ryanair has been ordered to cover the costs the woman incurred. Richard Westcott reports.
欧盟最高法院判定,即使是因为诸如火山爆发等意外事件而取消航班,航空公司也要赔偿乘客的损失。欧洲法院之所以如此判定,是因为爱尔兰一名妇女起诉廉价航空公司瑞安航空,事情发生在2010年,当时冰岛的火山灰迫使欧洲的大多数航班停飞。瑞安航空被判定赔偿这名妇女的损失。理查德?威斯克报道。
Ryanair passenger Denise McDonagh was forced to spend an extra week in Portugal and she charged the airline more than 900 pounds for her hotels, transport and meal, something she’s allowed to do under EU rules. But rather than pay up what the company had done with every other stranded passenger, Ryanair decided to test the case in the courts. They wanted to put a limit on future payouts, but they lost the case. Boss Michael O’Leary says it’s a disaster for the industry.
瑞安航空的乘客 Denise McDonagh被迫在葡萄牙多呆了一周时间,于是她要求该航空公司赔偿她900磅,支付她住宿、交通和饮食而花掉的费用,根据欧盟规定她可以这么做。但这家公司没有向每位被滞留乘客都赔偿损失,而是决定静候处理此案。他们希望能对未来的赔偿进行限制,但却输掉了这场官司。老板奥利瑞说这对航空业来说是场灾难。