商务英语中级听力：电话常用语（1）

　　What can we do to fix things?那现在我们要怎么办呢?

　　We would like you to ship back all the goods to us.我们希望您能把整批货寄送回来。

　　And we will send you a replacement right now.我们会马上补寄一批货过去。

　　OK. We will do.好，我们照办。

　　I don't like to have to bring this up, but we found that-我也不想给你说这些，但我们发觉-

　　I'm sorry to inform you of this, but we found that-很抱歉通知您，我们发觉-

　　I have regret to let you know of this, but we found that-很遗憾地让你知道这些，我们发觉-

　　I hate to be the bearer of bad news, but we found that-我也不喜欢告诉你不好的消息，我们发觉-

　　How do you suggest this be handled?你认为该怎么处理呢?

　　What could you like us to do?我们应该怎么做呢?

　　Do you have any suggestions?你有什么建议呢?

　　Hello, Miss Huang. How are you?喂，黄小姐，你好吗?

　　Hello, Miss Wang. I'm fine, and you?喂，王小姐，我很好，你呢?

　　I'll doing fine, too.我也很好。

　　Well, Miss Huang, we are planning to have a casual get-together.嗯，黄小姐，我们打算大家小聚一番。

　　I wonder if you and your husband can join us.不知道你和你丈夫能不能赏光?

　　That sounds very nice. When will it be?听起来真不错，什么时候呢?

　　It's next week from this Monday.下个星期一。

　　What a pity! We have another party that day.太可惜了，我们那天也有个聚会。

　　It doesn't matter. Let's wait until the next time.没关系。下次还有机会。

　　We're organizing an informal party, and I'd like you to come.我们计划组织一个非正式聚会，我想请你参加。

　　This is he speaking.我就是。

　　Bob speaking.我就是鲍勃。

　　Clark's Theater.Clark's剧院。

　　I hear that you have a Italy Symphony Orchestra concert on the 15th evening.听说15号晚上意大利交响乐团要在贵院演奏。

　　And I wonder if there are some balcony seats still available.不知道还有没有包厢的位子?

　　I'm sorry, all the balcony seats are gone.抱歉，包厢的票都卖完了。

　　All right. Please hold two orchestra seats for us.好，请帮我们保留两张前排的座位。

　　Can I have your name, please?请问您贵姓大名?

　　My last name is Chen. C-H-E-N.我姓陈，C-H-E-N。

　　Hello, Air China Flight Reservations. May I help you?`喂，你好，中国航空公司订票处，需要帮忙吗?

　　Yes. Have you got any seats left on the 10th at 7:30 a.m. to HongKong?是的。你们还有10号早上7点半去中国香港的机票吗?

　　Yes, we have. For how many?有，要几张?

　　Please keep two for us to pick up.请给我保留两张。

　　Would you prefer a window, aside or enter seat?您喜欢靠窗、靠走道还是中间的位置?

　　Window, please.靠窗的吧。

　　OK.好的。

　　Please have two window seats placed aside for us.请为我们保留两个*窗口的位子。

　　There aren't window seats left, but a few enter seats are open.那些靠窗的位子已没有了，但里面的位子还有。

　　All window seats are sold out.所有靠窗口的位子都卖光了。

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