2021年BEC商务英语考试口语指南：问题沟通

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2021年BEC商务英语考试口语指南：问题沟通

英文正文

To begin, let's take a look at the distributioncontract we just signed with Standard Suppliers. Ibelieve each of you has a copy.

Looking over the numbers, you get an idea of whatStandard expects from us in terms of monthlyshipments. I think you'll agree that our necks are onthe line here.

This leads me to my first concern. Franklyspeaking, we're worried that current productivitycan not keep up with demand.

Mr. Gibson and I have gone over Action's operating expenses, and we believe that there isroom to both expand and upgrade facilities.

The best place to start is Action's mainstay - the assembly line. What we'd like each of you todo is to go over your respective operations, make recommendations about improvingproduction, and report back to us.

句型总结

●　 问题前导

1. To begin, let's take a look at the distribution contract we just signed with StandardSuppliers.

2. Let's get started by taking a look at the Standard distribution contract.

3. To get started, I'd like you to go over the distribution contract we just signed withStandard Suppliers.

在整段报告的开头，可利用会前分发的文字数据引出今天的讨论重点。值得注意的是，开头语应力求简洁明确。

●　 团队精神

1. I think you'll agree that our necks are on the line here.

2. Don't you agree that Action is taking a risk with this new contract?

3. We're certainly all aware of the risks with this new contract.

请大家了解目前的情况时，必须注意营造出团队的气氛，让每个与会者都觉得这是自己的责任，并无职位高低之分。可用"we" 、"our"或公司之名"Action"，作为句子的主词，还可用间接句型使口气婉转。

●　 问题症结

1. Frankly speaking, we're worried that current productivity can not keep up with demand.

2. To be honest, we're worried that current productivity can not keep up with demand.

3. Basically, there is concern about productivity levels not keeping up with demand.

进一步地指明问题;但绝不说出某某部门或某人应负责这类话。注意说话者仍然使用"we"为主词，表示这件事大家都有责任。句子开头可加上"Frankly speaking"、"To be honest"(坦白说)，这样的词汇加重口气。

●　 解决之道

1. What we'd like each of you to do is go over your respective operations, makerecommendations about improving production, and report back to us.

2. What we recommend is that each of you evaluates your departments and makesrecommendations for improvement.

3. We'd like to see each of you go over your operations, and think of where we can improveproduction.

问题点明之后，接着就提出明确的要求。用间接语法的句子如"what we'd like", "what we recommend"，可使语气婉转，让听者较没有被命令的感觉。

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